PRIVACY NOTICE

Your privacy is important to us.

We are committed to maintaining the highest standards of data privacy and ensuring that your information is handled with care and confidentiality. Please take a moment to review our policies.

Privacy Notice

«BURSAR LOANS S.A.P.I. DE C.V.» (THE RESPONSIBLE), in compliance with la Ley Federal de Protección de Datos Personales en Posesión de los Particulares (Federal Law of Protection of Personal Data in Possession of Individuals) (THE LAW), to prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes set forth in this Privacy Notice, we have established physical, electronic and administrative procedures, using advanced technology that limit the use or disclosure of your data, allowing us to treat them properly and to protect and safeguard them, in order to prevent damage, loss, misuse or disclosure of your personal data, electronic and administrative procedures, using advanced technology that limit the use or disclosure of your data, allowing us to treat them properly and protect and safeguard them, in order to prevent damage, loss, destruction, theft, loss, alteration, as well as unauthorized processing of your personal data. We inform you of the terms and conditions of the Privacy Notice of Personal Data (“Privacy Notice”) of «BURSAR LOANS S.A.P.I. DE C.V.», with procedural address at its corporate offices located at Avenida Juan Palomar y Arias number 567 five hundred sixty seven, Colonia Monraz, in the City of Guadalajara, Jalisco, Mexico, at its telephone numbers: +52 1 33 1067 3867, from 09:00 to 18:00 CST hours. The Responsible is committed to the protection of all those Personal Data (Identification Data, labor, sensitive in terms of the Law, financial, patrimonial, among others) provided by the client or user of the products and services offered, those that the “Responsible” comes to hire and the legal representatives of all of them (hereinafter “Holder”), the use given to them and their protection and in general their treatment, according to the law.

What information do we collect?

The personal information that you freely and voluntarily provide to «BURSAR LOANS S.A.P.I. DE C.V.» by written, electronic means or through this website (“Portal”), through the use of our online services, by telephone and/or by other different means, may include but not limited to: (i) full name with surnames; (ii) address, consisting of street name, street number, exterior and interior number, neighborhood, territorial demarcation, city or town, state, zip code, and country; (iii) date of birth and age; (iv) gender; (v) tax information, including Federal Taxpayers Registry and tax domicile; (iv) telephone and/or cell phone number; (v) email address; (vi) marital status; (vii) occupation or source of income; (ix) nationality; (x) Unique Population Registry Code; (xi) social security number; (xii) professional, technical or trade information regarding your work; (xiii) data indicated in the official identification provided; (xiv) activity source of income; (xv) economic dependents (relationship and their ages); (xvi) academic level; (xvii) Personal Data considered as financial and/or patrimonial such as: patrimonial relationship, current or past financings, credit reports (issued by credit information companies), monthly and annual income (whether by payroll or otherwise), which will be used in order to carry out the necessary steps so that, «BURSAR LOANS S.A.P.I. DE C.V.» can provide you with the service you request through the platform www.bursarloans.com

Also and only if applicable, we may collect through the information you provide us, some personal data in general and special event data as appropriate, from third parties and representatives you designate, as well as personal references for purposes of consultation and verification of your data by «BURSAR LOANS S.A.P.I. DE C.V.» In the case of third parties whose personal data we collect through you, we also take security and confidentiality measures for the treatment of your information, in accordance with the terms and conditions in this Privacy Notice. You expressly consent to the processing of your personal data in accordance with the terms and conditions of this Privacy Notice.

Likewise, «BURSAR LOANS S.A.P.I. DE C.V.» may collect your Personal Data either through electronic means (through the interaction you have on our website, via email, or through social networks, including WhatsApp), by telephone, or if applicable, directly when you provide them to us in our office.

«BURSAR LOANS S.A.P.I. DE C.V.» informs that any unprotected email communication made through the Internet may be subject to interception, loss or possible alterations in which case, the «Holder» will not be able to demand from the «BURSAR LOANS S.A.P.I. DE C.V.» any compensation for any damage resulting from the interception, subtraction, loss or alteration related to an email message between the parties.

The «Holder» declares that the Personal Data provided to the «BURSAR LOANS S.A.P.I. DE C.V.» are truthful and is responsible for communicating to the «BURSAR LOANS S.A.P.I. DE C.V.» any changes to them through the forms designated for this purpose that are found throughout the network of «BURSAR LOANS S.A.P.I. DE C.V.» commercial representatives.

In case you do not give your express consent for the treatment of your Personal Data (including financial), we may be unable to offer you the services you have sought to hire.

Storage of your Personal Data

«BURSAR LOANS S.A.P.I. DE C.V.», by itself or through any of its affiliates or subsidiaries, may keep your Personal Data in databases located in the United Mexican States, without any limitation whatsoever, except for the terms indicated by the applicable legislation, as well as to comply with the purposes indicated in this Privacy Notice, as stipulated in this document.

In accordance with the provisions of this Privacy Notice, if applicable, the Personal Data considered as sensitive that are collected by «BURSAR LOANS S.A.P.I. DE C.V.», it undertakes to make reasonable efforts to limit the period of treatment of the same.

Purposes and use of your Personal Data:

By providing your personal data, aware of its treatment both inside and outside the United Mexican States, your data may be transferred and processed directly or indirectly by «BURSAR LOANS S.A.P.I. DE C.V.», its subsidiaries, affiliates or related companies, its authorized distributors and/or its third party service providers, as well as, if applicable, competent authorities, for the following purposes (I) To offer you products or services of «BURSAR LOANS S.A.P.I. DE C.V.», (II) Commercial and promotional purposes, (III) Consulting and management in mortgage products activities, (IV) Support in the search of financing sources, (V) Verification of payment capacity, and (VI) Verification of payment capacity, and (VII) Verification of payment capacity. ”, (II) Commercial and promotional purposes, (III) Consulting and management of mortgage product activities, (IV) Support in the search for financing sources, (V) verification of payment capacity, and (VI) use of your data for the purpose of transferring them to «BURSAR LOANS S.A.P.I. DE C.V.» its parent company, subsidiaries and affiliates, as well as to the companies in which «BURSAR LOANS S.A.P.I. DE C.V.» has shareholdings, and to third party business partners (the “Business Partners”) so that they may contact you to offer you services and products that may or may not be related to the services and products of «BURSAR LOANS S.A.P.I. DE C.V.».

In the collection and processing of personal data that you provide us, we comply with all the principles set forth in the LAW (Article 6): Lawfulness, quality, consent, information, purpose, loyalty, proportionality and responsibility.

The «Holder» authorizes the «BURSAR LOANS S.A.P.I. DE C.V.» to contact him/her by any means, with the purpose of offering him/her different products operated, commercialized or advertised by the latter, as well as to communicate promotions and news, new alliances, and others, until such time as the «Holder» declares his/her refusal.

Transfer of your Personal Data.

We also inform you that your personal data may be transferred nationally, for the purposes set forth in this Privacy Notice and to comply with our legal obligations to you, as well as to assist you in the realization of the request for any product or service that you have quoted, projected, compared, or requested for hiring on our Internet platform or directly in our office, or via telephone. In that sense, your information may be transferred primarily with:

  1. Financial institutions under Mexican law (including credit institutions and multiple purpose financial companies), such as, but not limited to:
    1. Scotiabank.
    2. BBVA Bancomer.
    3. HSBC.
    4. Banregio.
    5. Hey Banco.
    6. Santander.
    7. Yave Smart lending.
    8. Citibanamex.
    9. Banco B por más.
    10. Grupo Financiero Banorte.
    11. Afirme.
    12. ION Financiera.
  2. Other commercial or strategic partners of «BURSAR LOANS S.A.P.I. DE C.V.», to assist or refer you to contract any product and/or service with such commercial or strategic partners, whether it has been offered by «BURSAR LOANS S.A.P.I. DE C.V.» in our internet platform or directly in our office, or through telephone.


The Personal Data will be transferred only to carry out and fulfill the request made by you with respect to financial products or services.

If applicable, your Personal Data will also be transferred to (i) other employees, contractors, service providers and consultants of «BURSAR LOANS S.A.P.I. DE C.V.»; (ii) affiliates, shareholders and subsidiaries of «BURSAR LOANS S.A.P.I. DE C.V.»; (iii) external auditors that process information on behalf of «BURSAR LOANS S.A.P.I. DE C.V.»; (iv) authorities in Mexico or abroad; and (v) any other person authorized by applicable law or regulation. In accordance with the above, «BURSAR LOANS S.A.P.I. DE C.V.» will inform such third party of the terms and conditions of this Privacy Notice in order to safeguard their personal data.

Also, as our clients and users are our most important asset, certain third parties interested in doing business with «BURSAR LOANS S.A.P.I. DE C.V.» require personal information of our contacts, clients, and/or users. Therefore, we will share your personal information with assignees or acquirers of credits or credit portfolios, commercial allies and third parties interested in doing business, granting financing, purchasing shares, credits, or assets of «BURSAR LOANS S.A.P.I. DE C.V.» or its shareholders or affiliates in Mexico or, as a consequence of a possible merger or joint investment with «BURSAR LOANS S.A.P.I. DE C.V.».

Accordingly, we require your consent to share your personal information with these persons by checking the box on this page to accept this Privacy Notice. Such consent is revocable at any time by following the procedure for limiting use and disclosure set forth in this Privacy Notice.

What security and control measures do we use for the protection of your personal data?

«BURSAR LOANS S.A.P.I. DE C.V.» has implemented administrative, technical and physical security measures to protect your personal data, which we also require to be complied with by the service providers we hire. The protection of the privacy of personal data of minors is especially important for «BURSAR LOANS S.A.P.I. DE C.V.». For this reason, when we have knowledge of personal data of minors, their treatment will be carried out in compliance at all times with the guidelines and requirements established by law.

Which is the area responsible for the handling and administration of personal data?

The area responsible for the handling and administration of personal data is: “Attention to Personal Data”, who can be contacted by email admin@bursarloans.com or directly at our corporate offices located at Avenida Juan Palomar y Arias number 567 five hundred sixty seven, Colonia Monraz, in the City of Guadalajara, Jalisco, Mexico, in their phones: +52 1 33 1067 3867, during business hours from 09:00 to 18:00 CST hours.

How can you exercise your ARCO rights and revoke the consent granted?

In terms of the LFPDPPP, you may initiate the procedure for the protection of ARCO rights before the Federal Institute of Access to Information and Protection of Personal Data (IFAI) within 15 days from the date on which «BURSAR LOANS S.A.P.I. DE C.V.» responds to your request or, if after the term indicated in the Law, «BURSAR LOANS S.A.P.I. DE C.V.» does not respond to your request, as owner of personal data, you may exercise your ARCO rights (Access, cancellation, rectification and opposition to the processing of your personal data), or revoke the consent you have given to «BURSAR LOANS S.A.P.I. DE C.V.».

What are the ARCO rights that can be exercised?

A – ACCESS – The holder of the personal data has the right to request and obtain, free of charge, information about his/her personal data subject to processing by the person in charge of the repository in which the origin of such data is located, as well as the communications made or planned to be made with such data.

R – RECTIFICATION – The owner of the personal data has the right to request and obtain, free of charge, the rectification of inaccurate or incomplete personal data submitted for processing by the person responsible for such data.

C – CANCELLATION – The holder has the right to request and obtain free of charge the cancellation of his/her personal data when the processing of such data does not comply with the provisions of the LFPDPPP, or when such data is no longer necessary or relevant for the purpose for which it was collected or registered by the data controller.

O – OPPOSITION: It is the manifestation of the owner’s will that informs the data controller of the database of his/her wish that his/her personal data not be the object of a specific processing.

To exercise your ARCO rights, you may send your request directly to the “Personal Data Attention” area through the e-mail account admin@bursarloans.com or submit it directly and in writing to the offices of «BURSAR LOANS S.A.P.I. DE C.V.». Such request must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents proving your identity or, where appropriate, legal representation; (c) a clear and precise description of the personal data in respect of which you request to exercise any of the ARCO rights, (d) the express statement to revoke your consent to the processing of your personal data and therefore, not to use them; (e) any other element that facilitates the location of the personal data.

Modifications to the Privacy Notice. We reserve the right to change this Privacy Notice at any time. In case there is any change in this Privacy Notice, it will be communicated to you through our Portal.

Have questions or concerns about how your information is handled? Contact us directly, and we’ll be happy to assist you!